Timothy Alexander

IT Specialist
Systems Administrator

About Me

With a diverse background in IT, special education, hospitality, and property management, I bring a unique blend of skills and experiences to any role.

In my current position as a Technician III at Richmond County Schools, I manage a variety of systems and platforms, demonstrating my versatility and adaptability in the IT field. I am committed to maintaining high standards of security and efficiency, and I have a deep understanding of system operations.

What I Do

Mobile Device Management

In the realm of device management, I bring a wealth of experience and expertise. I proficiently utilize a range of tools to ensure seamless operation and management of various devices. For iPads, I use Mosyle, a robust mobile device management solution that allows for efficient control and security. For Windows machines and Macs, I employ MECM (SCCM) and Endpoint Manager (Intune), powerful systems management software that enable comprehensive management of devices and applications. Additionally, I manage Smart Panels using Raddix, ensuring optimal performance and functionality. My skills in device management ensure that all devices under my care are well-maintained, secure, and fully operational.

Coding

In the field of coding, I bring a dynamic set of skills to the table. I regularly use PowerShell in my daily work, leveraging its powerful scripting capabilities for effective device management and task automation. This allows me to streamline processes and enhance efficiency. I'm also expanding my skill set to include web development languages - HTML, CSS, and JavaScript. This website stands as a testament to my first foray into these languages, and I'm excited about the potential they hold. Additionally, I have some experience with Python, a versatile language known for its readability and wide range of applications. My coding skills, while diverse, are continually growing as I explore new languages and technologies.

Infrastructure

In the sphere of infrastructure management, my proficiency is extensive and multifaceted. I adeptly handle TelcentrU for Intercom systems, a crucial role that guarantees unimpeded and effective communication throughout the district. Prioritizing safety, I supervise PC Duress, a trusted panic alarm system, and SCW, our district's comprehensive security camera system, to uphold a secure and safe learning environment. In addition, I lend my expertise to the management of VMWare, a premier platform for virtual servers, thereby bolstering the smooth operation of our virtual infrastructure. My all-encompassing skills in infrastructure management play a pivotal role in maintaining a secure, efficient, and interconnected environment.

Educational Technology

In the realm of educational technology, I possess both instructional and technical skills. As a former teacher, I acquired proficiency in a wide range of educational technologies, leveraging them to enhance the learning experiences of my students. Since transitioning to IT within the school district, I have had the opportunity to collaborate with technology facilitators and teachers. Together, we have explored, identified, and implemented innovative technologies to enrich the educational landscape within the district. My expertise in educational technology allows me to bridge the gap between pedagogy and technical implementation, ensuring that technology is seamlessly integrated for optimal student engagement and achievement.

Background

Experience

2021 - Current
Richmond County Schools

Technician III

As a Technician III at Richmond County Schools, I manage diverse systems for optimal performance and security, oversee MECM and Endpoint Manager, manage security cameras and intercom systems, administer a help desk/asset management system, manage mobile device management systems, and help oversee VMWare, Azure AD, Sharepoint, Exhange, and Google Admin Console operations.

2019-2021
Moore County Schools

Special Education Teacher

As a Special Education Teacher specializing in Applied Behavioral Analysis, I created an inclusive learning environment, implemented tailored strategies for student needs, led the EC Department, facilitated school-district communication, and promoted inclusivity as the Special Olympics Representative.

2014-2019
Durham Public Schools

Special Education Teacher

As a Special Education Teacher, I specialized in supporting students with severe autism, fostering an environment that promoted growth and independence. I implemented Applied Behavioral Analysis strategies to enhance communication and adaptive behaviors, provided tailored support to students, contributed to the EC Advisory Council for policy development, and led professional learning communities as the PLC Chair for middle school Adapted Curriculum teachers.

Education

2010
Campbell University

B.A. in Philosophy and Religious Studies

My B.A. in Philosophy and Religious Studies has equipped me with valuable skills for the IT sector. My studies in philosophy enhanced my analytical thinking and problem-solving abilities, essential in troubleshooting IT issues. Religious studies fostered my understanding of diverse cultures, improving my communication and teamwork skills in diverse environments. Both disciplines honed my research and text analysis skills, beneficial for understanding technical documentation and staying updated with IT developments.

Systems Skills

Microsoft Endpoint Manager

95%

Microsoft Configuration Manager

85%

Azure Active Directory

70%

Linux

60%

Sharepoint

70%

VMWare

50%

Active Directory

60%

Exchange

60%

CodingSkills

Powershell

95%

CMD

90%

HTML

30%

CSS

20%

JavaScript

15%

Python

10%

Certificates

Special Education - Adapted Curriculum

NCDPI
Expires July 2026

Level 1 - Certified District Admin

Clever Academy
Expires August 2024

Level 2 - Certified District Admin

Clever Academy
Expires August 2024

My Blog

Contact

North Carolina

[email protected]

Freelance Available

How Can I Help You?